Feature
Customer Experience
Social Media Briefs: Tools for Twitter Chats, Video & Customer Service
Feature
Customer Experience
Aggregating Social Data Requires a Firehose #SMAS12
Feature
Customer Experience
Attensity Digs into Facebook Analytics on Posts, Surveys, Comments
Feature
Social Business
Attensity and Telligent Named Visionaries in Gartner's Social CRM Magic Quadrant
Feature
Enterprise 2.0
Enterprise 2.0 Roll-up: Why a Smaller Community is Better
Feature
Enterprise 2.0
Attensity Respond 5.1 Blends Social Media With Customer Service
Feature
Enterprise 2.0
Attensity Analyze 6.0 Develops Business Intelligence from Customer Intelligence
Feature
Enterprise 2.0
Twitter is the Next Customer Service Hotline
Feature
Web Experience
Improving Social Media Monitoring with Attensity Respond
Feature
Information Management
IDC Highlights The Next Wave of Information Access Companies
Feature
Web Experience
Attensity & Biz360 'Open Up the Enterprise' with Social CRM