Articles Tagged "News"

Meet EmDash, the Cloudflare CMS and WordPress 'Spiritual Successor'

HubSpot Shifts Breeze AI Agents to Pay-per-Result Pricing

Cyara Brings AI Agent Testing to the Contact Center

GetVocal Launches Control Center for AI Customer Experience

Kontent.ai Adds Expert Agents to Agentic CMS

Notch Raises $30M Series A for Regulated AI Platform

WordPress.com Enables AI Agents to Write & Manage Content

Cresta Launches Knowledge Agent for Contact Centers

Contentful Expands ANZ Presence With Local Subsidiary and Leadership Appointment

Kaltura Acquires PathFactory for $22M

8x8 Engage Launches Globally for Frontline Teams

Spectrum & RingCentral Launch AI Contact Center Suite

Webflow Acquires Vidoso.ai to Solve AI Marketing's Brand Problem

Mozark Raises $40M Series B for Digital Experience Testing

Zendesk Acquires Forethought for Self-Learning AI Agents

Zoom Expands Agentic AI Platform With Workflow Orchestration

Talkdesk Launches Customer Experience Automation Operations Center

Salesforce Launches Agentforce Contact Center to Unify AI, Voice and CRM

Kustomer AI Brings Automation to Zendesk Helpdesks

CallMiner Adds AI Classifiers & Custom Summaries to CX Platform

AVOXI Launches Trusted Outbound Voice to Fight Spam Labels

RocketPhone.ai Reports 1,100% Customer Surge as Conversation Intelligence Demand Rises

Medallia Report Finds the Customer Experience Gap Is Getting Worse

Kontent.ai Launches Accessible CMS Admin Interface

Klaviyo & Google Partner on AI-Driven Customer Experience

Letter AI Raises $40M Series B, Launches Deal-Level Enablement Tool

Figma Make Adds Custom Model Context Protocol & 6 New Connectors